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Chattering classes cause an almighty row at the Musée d’Orsay

National storm in France as warden orders pupils from disadvantaged school to be quiet in the galleries

Gareth Harris
16 December 2016
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A teacher at a French secondary school has sparked debate about the treatment of school groups in French museums after a warder at the Musée d’Orsay told her party of 93 pupils to “shut their mouths” during a visit to the Paris museum. The French Minister of Culture, Audrey Azoulay, has also been drawn into the row, and requested that a report be drawn up on the incident and its aftermath.

Marianne Acqua, a teacher at the Maurice Utrillo de Stains school in Seine-Saint-Dennis northeast of Paris, has posted a statement on her Facebook page which describes the controversial visit to the museum earlier this month. She writes that she saw a museum staff member shouting “Shut your mouths!” at her students “for no apparent reason”.

The warder in question eventually summoned a colleague who, according to Acqua, also emphasised that the “students’ behaviour was highly problematic”.

Acqua writes on Facebook that her pupils come from a school located in a disadvantaged “education priority zone” (Zep, zone d’education prioritaire). “We see other school groups making a noise… and observe that nobody is reprimanding these [pupils] who are mainly white, middle-class and Parisian,” she writes.

Earlier this week, Azoulay commissioned a “report on the lessons to be learned from the incident” so that a “better relationship can be built with this school”. She also asked the museum to clarify its provision for school visits.

Meanwhile, museum officials say in a statement that they “regret how the dispute developed. The actions of the warders helped calm the situation and the group was able to continue its visit.” A spokeswoman tells us that “the museum wishes to organise a meeting with the teachers and this class in January, in a calm atmosphere, to hear the students' feelings and open a constructive dialogue”.

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